JEWELRY, CANDLES, LOTIONS, FRAGRANCES, APPAREL, and CUSTOM ORDERS are FINAL SALES. Our apologies, but we cannot accept returns or exchanges on these products.
As to ALL OTHER PRODUCTS, if you are unsatisfied with your purchase, within 10 days from date of your original purchase, you may EXCHANGE the unsatisfactory item(s) for STORE CREDIT ONLY. We DO NOT ISSUE REFUNDS of any kind. Any product(s) being tendered for exchange must be in unused, unworn condition and in the original packaging. Please call us to make arrangements. Please do not return an item to us without prior authorization, we do not accept unauthorized packages and your package will returned to you at your cost. We recommend that you return the item via an insured carrier (e.g., FedEx, UPS, or USPS Priority Mail), and that you insure the item(s) for its full value. Make sure to retain all postal and insurance receipts to protect you in case of damage or in the event your package is lost in transit.